In addition to her in-person practice, Ms. Francis has been using her technological expertise to conduct hearings by videoconference since 2015. She is well versed in statutory interpretation and the rules of natural justice. She is an arbitrator and mediator on the Global and General Commercial panels of the International Institute for Conflict Prevention and Resolution (CPR). Verlyn is also an arbitrator and mediator on the National Bar Association (NBA) ADR Panels. She is a general panel arbitrator at Financial Industry Regulatory Authority (FINRA), and an adjudicator at the Toronto Licensing Tribunal, She has served as an adjudicator on several tribunals including the Social Security Tribunal of Canada (SST), and Ontario College Relations Commission / Education Relations Commission.
A guiding voice on corporate governance and ethics for lawyers, arbitrators, and mediators, Verlyn has also taught arbitration, mediation, and negotiation up to the master’s level. She is a Professor of ADR at Centennial College, Toronto, Canada; visiting professor of Advanced Negotiation for Master of International Business students at La Salle EMCI in Lyon, France; and guest lecturer in the LL.M. Dispute Resolution Program at Osgoode Hall Law School. She also taught Ethics and Professional Responsibility to lawyer candidates for the Law Society of Ontario.
Her ground-breaking scholarship on the link between culture and conflict places at her at forefront of the ADR profession. As the Culture and Diversity Specialist at Isiko Dispute Resolution Consultants, she trains and presents on conflict management.All Rights Reserved | ISIKO